VA Claims Agent Exam Prep

VA Form 21-22a: how claims agents are appointed (power of attorney rules)

Sources checked October 4, 2026. Independent guide, not affiliated with VA. Not legal advice.

An accredited agent cannot represent anyone until a valid power of attorney is on file. For an individual agent or attorney, that is VA Form 21-22a, Appointment of Individual as Claimant's Representative (38 CFR 14.631(a); VA Form 21-22a). VSOs use VA Form 21-22 instead (VA Form 21-22).

Requirements for a valid POA

What's on the form (July 2023 revision)

(VA Form 21-22a.)

Rules that matter in practice

Check yourself

Original practice questions that passed an independent fact-check against current eCFR and U.S. Code text. They are not actual exam questions.

1. A veteran is incompetent, has no guardian, and is married. His parents are also living. Under 38 CFR 14.631(a)(1)(iii), who signs the power of attorney on the claimant's behalf, in the order named?

  1. A. The parent
  2. B. The director of the hospital in which the veteran is maintained
  3. C. Any friend whose interests are not adverse
  4. D. The spouse
Show answer and explanation

Answer: D. For an incompetent, minor, or otherwise incapacitated person without a guardian, the regulation lists signers 'in the order named': spouse, parent, other relative or friend (if interests are not adverse), or the director of the hospital where the claimant is maintained. A living spouse comes first.

Source: 38 CFR 14.631(a)(1)(iii)

2. A veteran has a general power of attorney on file appointing a service organization. For one particular claim, she signs a VA Form 21-22a with an accredited agent who limits the scope of his representation to that claim. Under 38 CFR 14.631(f)(2), what is the effect on the organization's general power of attorney?

  1. A. It is revoked entirely and permanently, for all of the veteran's pending and future claims.
  2. B. It is revoked only for that particular claim while it is pending, and it stays in effect for any new or reopened claim afterward.
  3. C. It is unaffected, so the organization and the agent both represent the veteran on that particular claim.
  4. D. It is suspended for one year, after which it automatically covers the particular claim as well.
Show answer and explanation

Answer: B. A limited-scope appointment on VA Form 21-22a revokes an existing general power of attorney 'only as it pertains to, and during the pendency of, that particular claim.' After that claim is finally determined, the general power of attorney remains in effect for any new or reopened claim.

Source: 38 CFR 14.631(f)(2)

More practice: 12 sample questions · free quiz

Frequently asked questions

What form appoints a VA-accredited claims agent?

VA Form 21-22a, Appointment of Individual as Claimant's Representative (VA Form 21-22a; 38 CFR 14.631(a)).

Where is VA Form 21-22a filed?

With the VA office that has jurisdiction over the claim, generally a regional office or the Board, not with OGC (VA OGC).

Can a claims agent limit the scope of representation?

Yes. Agents and attorneys may limit scope in item 24. A limited appointment revokes an existing general POA only for that claim while it is pending (38 CFR 14.631(f)(2)).

Sources

Checked October 4, 2026. Primary sources unless marked SECONDARY.

  1. 38 CFR 14.631, Powers of attorney (eCFR)
  2. VA Form 21-22a, Appointment of Individual as Claimant's Representative (PDF, July 2023 revision)
  3. VA Form 21-22, Appointment of Veterans Service Organization as Claimant's Representative (PDF)
  4. VA Office of General Counsel (OGC), Accreditation, Discipline, & Fees Program page (page shows 'Last updated June 15, 2026')
  5. 38 CFR 14.636, Payment of fees (eCFR)