FunPrepVA Claims Agent Exam Prep

How to get VA accreditation

The complete path from applicant to accredited claims agent: which track fits you, what the Form 21a application asks, the character review, the exam, and the CLE that keeps you accredited. Track every step in the checklist below.

Form 21aCharacter review75% exam3 hours CLE

Getting VA accreditation means earning the VA Office of General Counsel's authorization to prepare, present, and prosecute veterans benefits claims for a fee. The process is set out in 38 CFR 14.629: apply on VA Form 21a, establish good character and reputation and competence, pass the written examination if you are an agent (attorneys are exempt), and complete continuing legal education after accreditation. This page walks the whole path in order, with an interactive checklist so you can track where you stand.

First, pick your track

Claims agent

The non-attorney path. Requires the full process below, including the written exam with a 75 percent passing score. Most applicants to this site are on this track.

Attorney

For members in good standing of a State bar. Same application and character review, same CLE, but no written exam: OGC presumes fitness from bar membership.

VSO representative

Accredited through a recognized veterans service organization, which files VA Form 21 for you. No exam and no fees to claimants. See the VSO representative path guide.

The steps, in order

What follows is the agent and attorney path. Use the checklist after this section to track your own progress; it saves in your browser.

1. Confirm you meet the baseline

You must be of good character and reputation, qualified to render valuable assistance to claimants, and competent to advise and assist them in preparing, presenting, and prosecuting claims. Veteran status is not required; non-veterans go through the same process. Read the who can apply guide and the non-veteran guide if you are unsure.

2. Complete VA Form 21a

The application asks for your full name and home and business addresses, military and civilian employment history (including character of military discharge, if applicable), any representation you have provided before federal departments or agencies, criminal background, whether you have ever been determined mentally incompetent or hospitalized for a mental condition or are currently under treatment, any prior VSO accreditation and whether it was terminated or suspended, and your education and academic history. Answer completely and accurately; the character review will verify what you write. The Form 21a guide and the Form 21a instructions guide walk the form line by line.

3. File with OGC

The completed application goes to the Office of the General Counsel (022D), 810 Vermont Avenue NW, Washington, DC 20420. Keep a copy of everything you send. If OGC needs more information, it will ask; respond promptly and completely, because the character review cannot move forward on an incomplete file.

4. Pass the character and fitness review

OGC conducts an inquiry into your qualifications. An affirmative determination is the gate to the exam: you cannot sit for it until OGC clears you. If OGC finds you do not meet the requirements, it issues a notice with reasons, a chance to submit more information, and any restrictions on reapplying. An adverse decision is appealable to the Board of Veterans' Appeals. The character and fitness guide covers what OGC examines.

5. Pass the written exam (agents)

Once cleared, you are scheduled for OGC's online exam, offered several times per year. The regulation requires a score of 75 percent or more, and retakes are limited to no more than twice in any 6-month period. Secondary sources report 40 multiple-choice questions in 60 minutes, closed book, but VA does not confirm those details publicly. Prepare with the accreditation exam guide, the study guide, and the 25-question practice set.

6. Complete 3 hours of CLE within 12 months

As a condition of initial accreditation, complete 3 hours of qualifying continuing legal education during the first 12 months after accreditation. The course must be approved for at least 3 hours of CLE credit by a State bar association and must cover, at a minimum: representation before VA, claims procedures, basic eligibility for VA benefits, right to appeal, disability compensation (38 U.S.C. chapter 11), dependency and indemnity compensation (chapter 13), and pension (chapter 15). You certify completion to OGC in writing as part of the annual certification. See the CLE requirements guide.

7. Maintain accreditation

Complete another 3 hours of qualifying CLE on veterans benefits law and procedure no later than 3 years after initial accreditation, and every 2 years after that, certifying completion the same way. Accreditation can be suspended or cancelled for misconduct or failure to meet the requirements, so the maintaining accreditation guide and the standards of conduct guide are worth reading before you start practicing.

The most common delay is the application itself. Incomplete Form 21a submissions and slow responses to OGC follow-ups stretch the timeline more than anything else. File a complete, accurate application the first time, and answer OGC's questions the week they arrive.

Your accreditation checklist

Accreditation progress checklist

0 of 7 steps complete

What accreditation lets you do

Once OGC issues notification of accreditation, you have authority to prepare, present, and prosecute claims before agencies of original jurisdiction and the Board of Veterans' Appeals. You still need a power of attorney (VA Form 21-22a) on file for each claimant you represent, and you must follow the fee rules in 38 CFR 14.636 if you charge for your services. The after you pass guide covers starting a practice, and the what agents do guide describes the day-to-day work.

Frequently asked questions

How do I get VA accreditation as a claims agent?

File VA Form 21a with the VA Office of General Counsel, pass OGC's character and fitness review, pass the written examination with a score of 75 percent or more, and complete 3 hours of qualifying continuing legal education within the first 12 months after accreditation. The requirements are in 38 CFR 14.629.

What form do I file to apply for VA accreditation?

VA Form 21a, the application for accreditation as a claims agent or attorney, filed with the Office of the General Counsel. The application asks for your identifying information, military and civilian employment history including character of discharge, any prior federal practice, criminal background, mental health treatment history, prior VSO accreditation history, and education.

Do attorneys have to take the VA accreditation exam?

No. The written examination is required for agents, not attorneys. OGC presumes an attorney's character and fitness from membership in good standing of a State bar. Attorneys still apply on VA Form 21a, still undergo the character review, and still owe the same continuing education requirements.

What CLE is required after VA accreditation?

Newly accredited agents and attorneys must complete 3 hours of qualifying CLE within the first 12 months after accreditation, covering representation before VA, claims procedures, basic eligibility, appeal rights, disability compensation, DIC, and pension. To maintain accreditation, another 3 hours is required no later than 3 years after accreditation and every 2 years after that.

How long does VA accreditation take?

VA does not publish a processing timeline, and the total time depends on the character and fitness review, the exam schedule, and how quickly you complete the application. Read the guide on how long accreditation takes for what applicants report and how to avoid common delays.

Can non-veterans become VA accredited claims agents?

Yes. Veteran status is not a requirement for accreditation. The regulation requires good character and reputation, competence to advise claimants, a completed application, the written exam for agents, and the CLE requirements. Non-veterans go through the same process as everyone else.

Sources

Checked October 7, 2026. Primary sources unless marked SECONDARY.

  1. VA Office of General Counsel (OGC), Accreditation, Discipline, & Fees Program page
  2. 38 CFR 14.629, Requirements for accreditation of service organization representatives, agents, and attorneys (eCFR)
  3. 38 CFR part 14, Legal and related services (eCFR)
  4. 38 U.S.C. 5901, Prohibition against acting as claims agent or attorney unless accredited (Cornell LII)