VA Claims Agent Exam Prep

How to apply for VA claims agent accreditation on VA Form 21a, step by step

Sources checked October 4, 2026. Independent guide, not affiliated with VA. Not legal advice.

You apply by filing VA Form 21a, Application for Accreditation as a Claims Agent or Attorney, with VA's Office of General Counsel. The current form is the April 2025 revision, and the form says "Previous versions of this form will not be used" (VA Form 21a; VA.gov form page).

Before you start: basic eligibility

Step 1: Download the current form

Get the PDF from VA (VA Form 21a PDF). The form estimates 45 minutes to complete.

Step 2: Fill out every item

OGC: "Be sure to fill out all portions of the form" (OGC fact sheet). The form says unsigned or incomplete applications will not be processed (VA Form 21a). The April 2025 form asks for:

  1. Name, home address, phone, email (items 1–2C)
  2. Employment status and work address (3A–3B); date and place of birth (4–5)
  3. Branch of service, character of discharge, and dates of all active service (6–8)
  4. Employment for the past five years, including volunteer work and self-employment (9)
  5. Education: high school and all colleges attended (10)
  6. Bar membership, and admission to practice before any agency or federal court (11–12)
  7. Background questions on criminal history, courts-martial, pending charges, school or job discipline for dishonesty, prior representation, bar or agency discipline, prior VA accreditation, conditions or impairments, and physical limitations for the exam (13–24)
  8. Three character references (25)
  9. Certification and ink signature with date

Step 3: Attach explanations and documents

Step 4: Line up your references

List three people who are not immediate family and who know your character and qualifications, with their full names, addresses, and email addresses (Form 21a, item 25). Because of a processing backlog, OGC now encourages applicants to "personally collect responses from 3 professional character references and submit those responses to OGC at the same time" as Form 21a (VA OGC). OGC's FAQ says applications without the required references are incomplete unless you give an acceptable written explanation (OGC FAQ).

Step 5: Submit by one method only

The OGC fact sheet says to choose one method (OGC fact sheet). The OGC accreditation page and FAQ confirm that mail, fax, and email are all accepted (VA OGC; OGC FAQ). OGC says it is working on an online portal for Form 21a, but it was not live on its page as of October 4, 2026.

Step 6: What happens next

  1. OGC's Chief Counsel looks into your qualifications and makes an initial determination (14.629(d)).
  2. After a favorable character-and-fitness determination, you get written instructions for the exam (Form 21a).
  3. You pass with 75% or more (details), OGC finishes its review, and you are notified of accreditation (14.629(d)(1)).

Your answers must be updated as needed until you are accredited. Failing to disclose information can lead to denial (Form 21a). Timeline: how long it takes.

Frequently asked questions

What form do I use to become a VA claims agent?

VA Form 21a, Application for Accreditation as a Claims Agent or Attorney. The current revision is dated April 2025 (VA.gov).

Can I email VA Form 21a?

Yes. OGC accepts a PDF emailed to [email protected], as well as fax to (202) 495-5457 or mail (VA OGC; OGC FAQ).

Does it cost anything to apply?

Neither the form nor the OGC pages we reviewed mention an application fee. We found no fee in the primary sources.

Who can I list as a character reference?

Three people who are not immediate family members and who have personal knowledge of your character and qualifications (Form 21a item 25).

Sources

Checked October 4, 2026. Primary sources unless marked SECONDARY.

  1. VA Form 21a, Application for Accreditation as a Claims Agent or Attorney (PDF, revision April 2025)
  2. VA.gov, About VA Form VA21a
  3. VA OGC fact sheet, How to Apply for VA Accreditation (PDF)
  4. VA Office of General Counsel (OGC), Accreditation, Discipline, & Fees Program page (page shows 'Last updated June 15, 2026')
  5. VA OGC, Accreditation Frequently Asked Questions (page shows 'Last updated October 10, 2023')
  6. 38 CFR 14.629, Requirements for accreditation (eCFR)
  7. 38 U.S.C. 5904, Recognition of agents and attorneys generally (Cornell LII)